Benchmarks

The Non-Credit Education and Workforce Training Benchmark Project provides a set of over 60 different benchmarks for non-credit workforce education activities. The benchmarks offer member institutions consistent measures to express continuing education division productivity and successes to internal and external stakeholders. Additionally, they provide college presidents and continuing education administrators with benchmarks to support strategic planning and cost & revenue analysis.

Members receive reports with benchmarks in the following categories:

Enrollment

Students Served
Corporate Clients Served

Retention

Students
Returning Clients

Satisfaction

Student
Client

Course Cancellation Rates

Financial Data

Revenue
Expenditures
Revenue Base
Return on Investment (ROI)

Staffing

Full-time
Part-time
Independent contractors

Sign In